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The Internet currently constitutes the most extensive freedom of information database for all users, especially people with disabilities. As such, it is essential to provide people with disabilities equal opportunities to use the information on the website and improve their browsing experience.

We strive to ensure that our digital services are accessible to people with disabilities. Therefore, we have invested considerable resources in facilitating the use of this website, acknowledging that everyone deserves the right to equality, dignity, comfort and independence.

This website’s accessibility adaptations were performed by “EQUALWEB LTD.” (Hebrew name: Nagish Be Click).

The website complies, to the highest extent possible, with the requirements of the Regulations on Equal Rights for People with Disabilities (Service Accessibility Adjustments), 5773-2013.

The accessibility adjustments comply with the Israeli standard (IS 5568) recommendations for Internet Content Accessibility at both the AA level and the international WCAG2.0 Document.

The website provides a semantic structure for assistive technologies and supports the accepted keyboard operation usage pattern. To ensure one gets the best browsing experience with screen reader software, we recommend using the latest NVDA software.

Responsibility for the website’s use and application lies with the website’s owners and/or anyone acting on their behalf, including the content displayed on the website, and subject to the software’s Terms of Use.

How does this website’s accessibility function work?

This website is operated by the “EQUALWEB LTD.” company (Hebrew name: Nagish Be Click) accessibility software, and a dedicated accessibility server. The software allows the site to adhere to the WCAG 2.1 (Web Content Accessibility Guidelines), Level AA.  The software is subject to the manufacturer’s Terms of Use.

An accessibility menu is displayed on the website. Clicking the accessibility button opens a menu containing the accessibility commands. Once a subject on the menu is selected, kindly wait for the page to upload.

The software works with all popular browsers: Chrome, Firefox, Explorer 10+, Safari, Opera.

Accessibility options on the menu

  • Adaptation for keyboard navigation – enabling keyboard navigation.
  • Adaptation to a screen reader – the website is optimized for assistive technologies such as NVDA, JAWS
  • Website font enlargement to 5 different sizes
  • Flickering screen – blocks moving objects and flickering images.
  • Contrast adjustment – changing color contrast against a dark background.
  • Contrast adjustment – changing color contrast against a light background.
  • Color-blind adjustment
  • Changing to a more legible typeface
  • Cursor enlargement and color change to either black or white
  • Display enlargement up to 200%
  • Emboldened website links
  • Emboldened website titles
  • Presentation of alternative image captions
  • Accessibility Statement
  • Sending an accessibility feedback

Facilities Accessibility Arrangements 

Tel Aviv Branch:

  • Handicap Parking – Accessible
  • Access Routes – Accessible
  • Accessible Doorway – Accessible
  • Service Station – Accessible
  • Aids for the Hearing Impaired – Accessible
  • Accessible Toilets – Accessible
  • Guiding System for the Blind/Visually Impaired – Accessible
  • Elevator – Accessible

Haifa Branch: 

  • Handicap Parking – Accessible
  • Access Routes – Accessible
  • Elevator – Accessible
  • Accessible Toilets – Accessible

If you encounter any accessibility issues while browsing our website, our accessibility team is at your service through various media. Please contact us regarding any accessibility issues or to send feedback.

Contact details of our Company’s Accessibility Coordinator:

Name: Attorney Sharon Almog Omeidi, Director of Claims Department and Compliance Officer

Phone: 077-8012327


Mailing address: 26 HaMasger St., Tel Aviv

Website Accessibility In-Charge:

Name: David Ben Shitrit

Phone: 03-6381986


Updated on: 18/03/2023


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